- We are currently offering delivery in 5-7 working days in conjunction with renowned Courier Partners to ensure you receive your product in the best of health.
- Standard delivery charges will apply on all orders.
- We will be offering deliveries 6 days a week with the exception of Government holidays.
- You can track the status of your orders via the Track Orders tab on our website.
- Delivery for all order will be made to the exact destination address as specified
- We do not refund shipping charges or reimburse return shipping charges for non faulty items.
- At the time of order placement. If you wish to change the address/destination please contact our CS representative.
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- If the order has not been dispatched yet, we shall make the required change.
- If the order has already been dispatched then the customer will receive it at the original address
Returns Policy
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Original receipt must be provided for exchange/replacement.
- Items must be returned with manufacturers original packing tags and cards.
- Exchange and returns must be accepted within seven days.
- In case if return only online credit shall be provided – no cash refunds.
- We reserve the right to cancel or reject exchange/return request.
- Items purchased on promotion shall not be exchanged.
- After 7 days no request shall be catered.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at [email protected] for questions related to refunds and returns.